Resilience Planning and Preparedness for Disaster

Posted: February 15, 2017

The Boston Bombing was a watershed moment that led to a change of the role of social media. Most of the information about the tragedy was spread via Twitter. If I were responsible for public information, I would limit the outgoing information of the officials asking for external help in the hunt down for suspects since the information given about the suspects would have been wrong (Starbird et al., 2014). As a public information officer, I would have contributed to provide cautionary details to all journalists and the people to avoid spreading unverified and incorrect information that could result in misinformation disaster.

For the outgoing information, the most necessary information that was needed was correct and accurate information about the catastrophe. Being in charge of public information, I would encourage people to reduce their spread of information to the public. Outgoing information, however, played a great role since the FBI used the Twitter platform to reach to the public where they informed them of what was ongoing (Cassa et al., 2013). I would encourage the spread of real-time information in an orderly manner. I would also promote the use of Facebook and screening of pictures and videos that were not disturbing to the audience more so to the children.

For the incoming information, I would encourage the monitoring of information from Twitter especially for the hunt down of the suspects. Some people gave misinformation about the suspects which lead to misinformation to the law enforcers (Starbird et al., 2014). As a public information officer, I would handle all the tips, misinformation and rumors by urging the public to contribute less and encouraging only condolence messages. 

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