Money Back Guarantee

Because we want our customers to be fully satisfied after each business dealing with us, we offer several guarantees that are backed by money back guarantees. This means that if we do not meet our obligations to complete your orders accurately and on time, we will offer a full or partial refund or credit. The decision on whether to offer a refund or credit is at our discretion. The determination of the final amount of any refund or credit will also be determined by us depending on the specifics of the situation. This policy page outlines when we may choose to issue a refund or credit, along with your rights and responsibilities.

Gross Errors on The Part of Our Writers or Editors

The majority of the documents that we create are accepted the first time they are made available to the customer with no further revisions or changes needed. When revisions are required, they are usually minor and can be fixed quite quickly.

However, should you receive a product from us that you feel has been completed without any regard for your instructions, or that you feel has an unreasonably excessive amount of mistakes let us know. We may be able to provide you with a full or partial refund or credit. However, we must also agree with  your assertion that the number of mistakes or omissions were unreasonably large.

Missed Deadlines

In the event that we miss a deadline and are late in providing  you with the papers that you ordered, we will issue a full or partial refund or credit. Should this happen, we will contact you about the delay, let you know when your work will be finished, and explain the amount of credit or refund you will be receiving. If required, our customer support staff will provide full details on how these refunds and credits are prorated.

Please note that we will not offer any refunds or credits if the delay was the result of the customer’s failure to answer questions, make payment, provide identification, or upload documents in a timely manner. If the delay is due to technical failure or disaster, we will determine refunds or credits on a case by case basis.

Failure to Complete Assignments

If we cannot find a writer for your assignment or business need, or your writer becomes unavailable for some reason and we cannot find a replacement, we will refund your money in full. As with our other policies, if the writer is unable to complete the work due to action or inaction on your part, no refund or credit will be provided.

Inability to Provide Revisions

If you request a revision due to writer or editor error, and we cannot finish those revisions for you, our policy is to provide you with a partial refund or credit to be used on future orders. If we are unable to complete a revision that you have paid for, we will refund that amount in full.

Cancelling Orders

If you cancel an order before it is assigned to a writer, we will simply refund your credit or debit card, PayPal, Bank Draft, etc. However, if it has been assigned and work has already begun, your refund or credit will be prorated based on the amount of work completed

Duplicate Orders or Charges

If you send a duplicate order or notice double charges on your financial statements, contact us. While we have safeguards in place to prevent this from happening, please know that we will always refund that money promptly. Of course we will need verification from yourself and any relevant financial institutions.

Duplicate Content

We take our guarantee of 100 percent originality very seriously. If you believe you have received plagiarised content from us contact us immediately. If an investigation proves your allegation to be true you will be offered a full cash refund. However, to protect our reputation and our writers, we must receive verifiable proof. This includes a formal accusation of academic dishonesty and proof such as a turnitin scan report.

Changes to This Policy

We reserve the right to change these policies at any time and without prior notice. Please review this document frequently so that you are familiar with your rights and responsibilities should they change. If you choose not to review this document, you are still bound to the policies therein.

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